Purchase Notes
- When adding the product to your cart and paying for the order, please be sure to fill in your valid email address. We will contact you via email to collect photos required for customization and confirm details such as the product’s design, size, color, and style, so that we can create a draft as soon as possible.
- After completing the payment and placing the order, we will contact you via email to discuss customization details within 2 business days. Please check your email regularly.
- If you have any questions, feel free to send an email to yourcraftmemory@gmail.com. We will resolve your issues promptly.
Product description
Handmade clay portraits are not only easy to store and preserve, but also can present highly similar facial expressions and features with a simple style, making them a heartfelt gift for relatives and friends. We can fully customize according to your needs, whether it is style preference or size, which can be accurately matched to make each work have unique exclusive significance.
More about the product
The customization process is super simple: 1. Submit a clear reference photo; 2. Confirm the 3D sketch draft; 3. The artist conducts clay sculpting and detailed painting; 4. Ship after finished product acceptance. Whether for home decoration, collection, or as a heartfelt gift, this one-of-a-kind three-dimensional artistic creation can carry your deep affection for your loved ones.
Buyer’s Order Guide
- Reference photo: Provide a clear, well-lit front/half-body photo without blurriness, obstructions, or excessive filters.
- Custom requirements: Note pet/person features, preferred style (realistic/minimalist), size and other details when placing the order.
- Revision times: 1-2 free minor adjustments are allowed during the sketch phase; no major revisions after coloring.
- Production cycle: 15-20 days (excluding logistics). Urgent orders require additional communication and expedited fees.
- Logistics & after-sales: Free shipping is included. Damaged items can be reported within 7 days of receipt; no returns or exchanges for non-quality issues.
Custom Product Notes
- After the customer places an order, the seller will confirm the specific requirements of the custom product with the buyer via email or other social software, and provide a product sketch within 7 natural days. After the buyer confirms the sketch effect, the seller will start the product production process. If the buyer requests adjustments or is not satisfied with the initial sketch effect, 2 free modification opportunities are available; for sketch modification requests exceeding 2 times, a modification service fee of 💲30 will be charged for each modification. Please be sure to carefully confirm the sketch details to ensure that the custom requirements are accurately communicated. Thank you for your understanding and cooperation.
- Custom clay portraits are limited to 2 portraits and 1 pet. If additional portraits are required, due to the complexity of the craftsmanship, an additional $60 will be charged per person.
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